The tech guy did offer to check my machine remotely, but since mine is a dial-up connection, that was not possible.
#Avast explorer download#
Some thoughts that have occurred to me since my conversation with the Avast tech support guy.ġ) If there were indeed some malicious entity accessing the Internet without my knowledge, would not the Windows Firewall have alerted me to this? And prior to blocking IE, would not Avast itself have notified me that it had found said alleged malicious entity and warned me that it was about to take this action?Ģ) There are exactly two programs in my Windows Firewall that are listed as exceptions to blocked incoming network connections: my download manager and Opera, which became my backup browser after Firefox was promoted to my default browser.ģ) If the Avast tech support guy freely admitted that it was HIS program that blocked Internet Explorer, then surely the program creators, when they wrote the program permitting Avast to take such drastic action, would have also created some way to reverse this action. Some don't work with my version of IE, but for those that did, again no change. Last night I went back to Microsoft and made sure I had all the ones they have listed and ran them once again. The Red Moon: I did not understand your reply, but I did run a search through my Registry for "babylon" and it did not find anything.Įllison64: Back when IE first stopped working I downloaded all the Microsoft "Fix it" tools I could find and ran them. No change unfortunately.įreddyFreeloader: I also restored my settings in IE.
Puff-m-d: Last night I downloaded the IE repair tool from Major Geeks and ran it. Is what the Avast technician told me believable? Or is this simply Avast's way of getting rid of customers whose browsers (there are very many of us, apparently) have been irretrievably broken by Avast? Furthermore, despite reading through those dozens of posts from people saying "Avast blocks my browser" I found not one single mention of this as being a possible cause. As mentioned, I had Firefox installed as my backup browser and it was not affected. None of the multiple scans I've performed before or since have ever found any hint of malware. I was on a pokey dial-up connection at the time and still am. Truthfully, I find the suggestion that something was or has been using my computer for its nefarious purposes very unlikely. The technician's advice was to take my computer to some repair shop and have them "completely clean" my computer. I e-mailed Avast (something I should have done a year ago) and now I'm being told that it was Avast that decided to block Internet Explorer because it supposedly found some third party entity was using Explorer to access the Internet from my computer. I tried every fix I could find and nothing worked.Ī year later I decided, before undertaking the unwelcome task of reinstalling Windows, to make one last stab at fixing Internet Explorer. I upgraded it to IE 7 and was dismayed to find IE 7 was still blocked.
Long story short, nothing they suggested solved my problem.Īt the time, I still had IE 6 installed. So my next step was to go the the Avast Support forum and post my problem. Luckily I had Firefox installed as my secondary browser so I was able to go online and google "Cannot surf after installing Avast." I found literally dozens of complaints from people to whom this same thing had happened. A year ago, immediately after installing Avast Antivirus and letting it perform one complete scan that found absolutely nothing, Internet Explorer stopped working.
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